I've bought their vapes called Hyde. About 50% of them are faulty out of the box. They actually recommend opening in front of them to check it before leaving the store. I bought two as christmas presents, so I didn't open them in advance - one of them had exploded and leaked in the box and we found it when we opened it on Christmas. The worst part: when I went on the store, the person there (named Tom) said he wouldn't echange it because "a lot of things could have happened to this since you left the store." The person there when I bought it said I could exchange it no problems if I had an issue. Even though it was still in packaging with juice all over it, he said I'd have to come back when the other guy is working - as if I know his work schedule. Buy at your own risk - their stuff is faulty and the service I got was awful. If they know the product has issues, they shouldn't make exchanging the bad ones difficult.