I went in there and bought 4 disposable vape sticks. One ended up being faulty right out of the wrapper. I went back in to get it exchanged and was told he was not going to help. I will not be shopping at this location any longer. Customer service is fine as he acts like a friend you have known awhile but the sales service is terrible. I would advise everyone to go find a different tobacco store. The forest Lake location definitely works with you for faulty products!