Got a cart from the local dispensary. They directed me to Magic Dragon cuz they don't sell pens at the dispensary. Walked over. The worker is super nice and hooked me up on a pen. Went home and it wasn't working. Came back and the worker gave me a loaner to use while he trouble shot the first pen. Turned out nothing was wrong with the pen. I just forgot to remove the sticker off the top of the pen. The worker let me keep the loaner, gave me the original pen and even said if I ever have issue, come back. Super good service and nice people at the shop. Most shops have a no return policy but the guy said to me: we are a shop for locals. We like everyone leaving here happy. :)))))