What a disappointing experience I had today at NEK Vapor in Newport! I had bought some CBD Vape Oil yesterday for sublingual use for fibromyalgia (since they didn't yet have regular CBD oil). Upon further research, I decided that I didn't want to use the Vape oil and would prefer the regular CBD oil, so I went to return the still sealed container and was told that it could not be returned. At first I was told that I could receive store credit, but initially didn't want it. The "manager" was called (remember how car dealers used to do that?) to see if I could get a full refund and I was told no because something could have happened between yesterday and today to compromise the product. The example used was heat or sun exposure - clearly BS since the temperature barely got over 60 and as most of you know, there's been minimal sun around here lately. So I'm $75 in the hole with a product that I don't want, but a clear understanding of the inflexibility and lack of customer service skills at the NEK Vapor location. I will continue to drive to Lyndonville and buy my CBD oil at Green Mountain Grow. Wish I could give this place a zero or below!