I looked at 8 different smoke shops for a nice and specific type of vaporizer! I finally found it here. It was my first time and I mentioned it to H, the gentlemen behind the counter! He was so nice and told me everything that they offer just for being a customer here! So I ended up buying my vaporizer. Just before, I couldn't decide between the regular and the pro, he opened one of the boxes to show me exactly what I was buying to help me decide! I left a happy customer! I tried the vaporizer at home, I thought there was some difficulties! So I called him up right away and he told me to come back and he will switch it out for me ! I got back there, he was so nice about it! Turns out he either had the magic touch or I was using the device wrong some how but the point is, he was genuine, he cared about my money going to a product I can use and my satisfaction as a customer! I will 100% come to this shop from now on than dealing with any others, not only do they have nice selections of different products, from what I notice their prices are good and slightly cheaper as well!