I'm new to the area and it was my first time in. Employees seemed bothered to help look at some pieces. They had 3 I really liked so I asked for a little love since I'm paying cash and spending upwards of $1000 my first time in. They practically laughed at me and said we can't but maybe the owner will help u. She wouldn't even take my call saying the price is what it is relating that message threw her employee. I will never go back there and too bad for them as I spend about 10k a year in smoke shops..I'm now looking for a shop with better service and prices.. two thumbs down