I needed a new mod and tank...spent a boatload of money here at Rolling Rock Vapor in Griffin, on a setup that "Is so tough you can run over it with your car". If I am in my car and it gets raddled around by bumps in the road, I get an atomizer error! I also cannot close the hatch to the batteries without help from my husband - rendering the entire thing useless to me. I called them, and they said to bring it in. So even though they aren't a short drive for me I did, and when I got there they said, "Sorry there is nothing we can do." Why didn't they just say that on the phone?!!! Do NOT waste your time shopping here. They don't know their products and they will give you the run around.