I was from out of town and had an issue with my vaporizer. My daughter texted me the specs for what I needed. I walked in and was promptly greeted. Information was exchanged. I was shown a device that was exactly what I needed. The price was in line with what I expected to pay. The young man who waited on me was knowledgeable and polite. When I came back later with a question, he stopped working and helped me. Mind you, I know that I'm not their usual customer. I'm 64 years old. Everything went smoothly. I'm glad that I went there. The other Yelp reviews were not helpful and from my opinion,unfounded. I had a very positive experience.