Always courteous, helpful and informative. I like the promotion that if you buy the package of five new coils it's $20. Where if you were to buy five individually they cost $5. So, if you purchase the pack you are getting one free! They also have a excellent variety of juices. Just all around good store. I also personally prefer when a vape shop just deals in vape products and not all the other marijuana pipes. Not that there's anything wrong with that. I just noticed a store dealing specifically in vapes are usually more consistently knowledgeable.