The Louisa location is never open. The employee is always running late. When you call to complain they don't care. They never have inventory and when they do it's over priced compared to other stores. Since they been closed they'll ask you to drive an hour to their other stores instead of hiring someone to open this store. Way understaffed. I miss the old store. I'd rather they just sell this store to a different vape shop owner. Not worth one star!