Owner was friendly, funny and informative. I went in just expecting to pick something out, not a clue what I'm doing. The owner asked me what I was looking for. I explained that I'm a long term heavy smoker and wanted to quit. He asked me some questions, made some suggestions and quickly came up with the right setup to help me quit. He didn't try to gouge me with some fancy setup that cost hundreds of dollars. He set me up with something that was a starter but extremely affordable. Been using it all afternoon. Normally I'm a pack and a 1/2 a day smoker (full flavor Newport 100's) I had a cig on the way home and it's been 5 hours and this little rig takes the cravings away. I look forward to getting my maintenance piece from him when I can be 100% cig free. Great place! Great Owner! Highly recommend!!