Very Knowledgeable and Friendly Staff. Best Prices In Around! They've been very helpful in making sure I understood any safety precautions that come with a product I was purchasing. With the mega batteries that came with my last mod, it's better to be safe. They have a huge line of favors to try out while you're there. I would like to be able to try out their favors from a better mod. Their mods are weak and I didn't get the right taste or hit from it that I normally would. I think that is the norm though for most shops..... but it would be better. Remember, they have the best prices around!