Is it Mad Cat Vapor, Maddcatt Vapor, or Mad Vapor Cat?, because this poor and underwhelming vape shop is presented in at least three different forms on the first page of a Google search. To avoid clumsiness and confusion, I shall refer to Maddcatt Vapors as MCV from here on out. It does not take an MBA to understand that any brick-and-mortar store lazy enough to allow their online presence to be shouldered entirely by Facebook and Yelp, yet expects to look, feel, and behave as premium vaping retail store, will, with high probability, be a store whose business model is self-centered and not customer-oriented. MCV met this probability with astounding finesse. Let us experiment. You, the customer, have the audacity to be disappointed in a purchase from MCV, and the next day you demonstrate your brazenness and offer your opinion to one of their salespeople; the kit is lackluster, cheaply made, etc. You would gladly exchange it for a mod kit of equal or greater value. Having bought the mod kit the previous day (in cash), one would think that the salespeople at MCV would offer the same courtesy and professionalism you might expect to find at any of your finer discount superstores; a Walmart, say, or a Gabes (no offense to those stores). I have never seen such a group of sour salespeople; unhelpful and defensive. You may at first be fooled and lulled into a sense of security, that these people are professionals with you, the customer, as their focus. I'll spare you the trip. They aren't. For a novice or even semi-experienced person who vapes, their explanations (across the board) are delivered as if you had skipped three days of class and the teacher is trying her best--with brilliant condescension--to make the simple confusing, to keep the jargon indecipherable, and ensure they have you leave feeling as if you were given a stern warning by a rather prim and unforgiving assistant principle. MCV does attempt a modern, progressive decor--but don't let swagger and shine deceive. MCV's refinement ends at the black & white leather divans. Should you be dissatisfied with a purchase of a mod kit, or other accessory device, do not expect to be treated like a valued customer. Expect, rather, to be treated as an annoyance--you were in the wrong, they in the right. And as everyone knows, =the tenant of any successful business is rudeness and argument at the instigation of the salesperson. Just two additional observations. I promise, reader, I am not a mean or overly critical individual. I simply have this crazy idea that when spending my hard-earned cash on premium, name-brand vaping products, I expect at least the rudiments of respect and courtesy. Finally, MCV's homemade vape juice--whether proprietary or not--falls completely flat on the palate. Their concoctions are overpriced and bland. Who cares if I can get XYZ nicotine level at 75/35 this or that if everything they sell tastes strangely reminiscent of watered-down bubble-blowing solution? Go somewhere else. Why not try the newly renovated Vapor Hut in LaVale, on National Highway? Vapor Hut excels in almost every area that MCV disappoints. Vapor Hut's prices are fair. They have a huge inventory. The store is spacious and inviting. The salespeople have the courtesy, vim, and vigor that tells you they are glad that you are there. They may (but don't hold me to this) even be willing to haggle. But I'm a terrible haggler, and I avoid it like I avoid busy afternoon mobs at afternoon Turnpike eateries. I and my money will continue to patronize Vapor Hut while I reside in Cumberland. I encourage every one of my friends and colleagues who vape to blow off the insults and itchy experience at MCV and go where shopping for high-end vape kits--and all the third-party and e-juice products one could hope for outside the internet. You see, I believe having fun when shopping in a brick-and-mortar store is a rare experience these days; especially when that experience is made so to a great degree by the professionalism, eagerness, and respect of its salespeople.