The owner Chris is not helpful at all, nor does he honor any returning of his newly bought, faulty products that go for upwards of above 100 dollars. I was embarrassed when i was told told to smash the bottom of my vape with a hammer to fix it's faulty click-lock mechanism. The vape is a couple months old and i spent well over a grand in that store. I will never frequent this business again, as there are about 20 vape stores right next to it.