Planet13 was my first dispensary experience in FL. I come from another state with access to rec and med. Idk what these other reviews are talking about, bc I had a great experience! Staff was awesome, chatted me up about FL regs and new customer need to know info. Gave solid responses when asked about respective strains and product, everyone was on their A-game. A "pharmacist" or what I refer to colloquially as an Old Head came to the desk after I purchased a d reminded the cashier about the First Timer discount which made my purchase much less than I anticipated. I left feeling very supported and excited, will definitely return. Product is also tested and approved... by me.