I am a recent convert from cigarettes to vaping nicotine. This was the first vape shop I came to and I'm happy to say they set the bar very high! The lady that helped me that first morning was very patient with me and showed me the ropes and explained the products and the vape apparatus I chose with her guidance! Very professional and great customer service from her and the other employees that have helped me when I've gone back on weeknights. I've tried a few other vape/smoke shops in the area but as I said Wickedly Hot set the bar so high the other shops around just can't quite reach it for me. Suffice it to say this is now my vape shop for good and they better not go anywhere !!!